15 Sep 2021

Why Is My Laptop or Desktop Slow?

Why is my computer running so slow?

Why am I constantly crashing or getting bluescreens?
Should I just invest in a new one? Or should I upgrade?

Do you ask yourself these questions?

If so, before you run to the store and drain your bank account on a new expensive computer, here are some ideas to help speed up your system and extend the life of your slow machine.

First, run update on the system to bring it to the latest version. Of course, this should always be followed by a good old REBOOT. Once complete you may be seeing new features and new settings. Sometimes a reboot can fix problems caused by updates and system changes that may require a reboot to fully apply.

Now let’s get into the details of why your computer is still being slow. A good place to start is “Task Manager” in Windows or “Activity Monitor” on Apple devices. Once in there, click on the “Performance” tab to see your CPU, MEMORY, DISK, ETHERNET, and GPU utilizations. If you see a high percentage being used on any of these, you may want to consider upgrading that particular hardware. If all seems good, the problem could end up being software related. Misconfigured drivers and or malware could be the cause. In most cases we recommend that you backup and do a fresh install of your operating system. This typically cleaned out bad registries, malware, spyware, and any other software that could be causing the problem.

Replace an Old Hard Drive

If you have an older computer, you have an older hard drive. Hard drive technology has drastically changed in the last few years. New SSD drives can make things 10-50X faster and is a relatively cheap upgrade to do. This is a go to upgrade that we recommend to everyone running on rotating media drives. Not just is it so much faster but it also much more reliable technology. SSD drives have no moving components making them less susceptible to failure due to vibrations or drops.

When you visit us at EZETech we offer free assessments to see what specifications your computer has and compare them to what today’s minimum standards are for smooth operations. We then determine if you need a new hard drive by running benchmarks and seeing what the health of the drive is. We do offer onsite virus scans and virus removal. Our team of educated technicians are here to guide you through the entire process of upgrading or purchasing new equipment.

Upgrade your RAM /Processor

Running sluggish due to low memory? Optimize your machine by freeing up applications that maybe running in the background taking up RAM. Also doing an assessment on your processor and RAM will clearly identify the trouble programs causing systems to underperform. In some cases your browser may be the culprit. We today recommend people to switch to Microsoft Edge because of its seamless integration to Windows, its security and performance improvements and its overall ease of use. Unlike other browsers Edge today is breaking out new features to keep your data synced, secure and the browser running faster with less hardware utilization.

Overheating

Does your computer make a lot of noise and even shut down randomly? Bring it into EZETech and we can perform a thorough cleaning. If you have an older computer and never had it taken apart, chances are there is dirt, dust, and pet hair physically making your computers fans clog up causing the system to overheat and slow down or crash. This overheating can actually damage your device permanently and should be addressed as soon as possible. A good cleaning typically solves this, but sometimes it’s too late and fans may need to be replaced to get the system ventilation working properly again.

Viruses and Malware

Here at EZETech, we take security very seriously. We want to protect our clients and make sure their data is always safe. We perform a virus and malware scan with all computers that come through our doors. Our team will make sure your hard drive is clean before installing hardware or migrating your data. We have specialized antivirus product that not just protects you on all levels but will also notify our technicians when you have been attacked so we can proactively be there to stop it from spreading to other devices or stealing your information.

Background Programs

Any programs or plugins constantly running in the background can make your computer slower and could potentially be spying on you. We always recommend that you try to limit the number of random programs you download from the web. Downloading adware, spyware and viruses is becoming far too common today and everything to prevent them should be taken into serious consideration. Thieves sometimes remain dormant in your computers for months just watching and analyzing your every move, your passwords, your websites, and everything you do. Preventing unknown and unsafe apps from ever entering your machine is our number one priority to protect you and your data.

We Are Your One-Stop Shop for Any and All IT Needs!

EZETech at its core is a Managed Service Provider (MSP). We provide proactive and reactive support for your business. Our Team works with state-of-the-art technology solutions to help enhance your company’s operations. We believe business owners have enough to worry about which is why, from start to finish, our experts provide you with the solutions needed to function securely and efficiently in today’s technological world.

Our service stacks cover the entirety of your IT needs from day one to get you 100% operational and running the way that works best for your business. Thanks to our great team and wonderful partners, we not only provide you with the best service, but the best hardware at discounted pricing. When EZETech configures your services, we are always looking out for your security and will enable features to protect you and your assets. At the end of the day, we’ve got your back and work to be your one stop shop for any and all of your tech needs!

Contact EZETech today for more information on our IT services.

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(772) 237-7732

[email protected]

1597 SE Port St Lucie Blvd, Port St. Lucie, FL 34952

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30 Aug 2021

Reasons to Choose Managed IT

In the workplace today, computers and technology are a commonplace. Having high end technology is great and can help increase efficiency and productivity. But at the same time, the downside to technology arises when it stops working properly causing your company to halt to a freeze. When the technology goes down so does productivity. Some companies have staff that can handle some of the issues, but why have them focus on fixing something that is not part of their job? That’s where Managed IT comes in.

What Is Managed IT?

Imagine having a problem that you could try to solve yourself but would take hours of your valuable time and may not be done correctly resulting in more issues. Normally in those cases you would result in hiring a professional to come solve your tech problems, paying emergency charges. This ultimately is unpredictable expense and can hurt your overall business. There is a solution. Managed IT. With a Managed IT Partner, you can trust that the people doing the work are experts in that field. Providing you the best-in-class service with best security and implementation processes. Additionally, documentation is a standard practice for Managed IT companies. This protects you from forgetting credentials or losing access to your own equipment.

Main Reason to Managed IT

Most large companies have a dedicated IT department that maintain and fix problems that arise within the company. This is good, but not great. In many cases on site staff are overwhelmed and usually fail to do training on new security threats and new technology solutions. Smaller business on the other hand sometimes can’t afford the payroll budget or office space to properly house IT staff. These companies typically rely on the unknown internet solutions and/or their own employees to fix IT issues. Here is how Managed IT can benefit everybody.

Staffing

Usually, to have an effective IT department you need to hire a few staff members to properly diversify skill sets. Depending on your company’s operations will depend on the number of employees, but generally you are going to need an IT Manager, a security analyst, and a few system administrators. For a conventional IT department, you would need to have space in the office and a substantial payroll budget. You would also need to spend time looking for candidates and time training. A Managed IT Partner would take away the need for a dedicated payroll with benefits and replace it with a predictable monthly service fee. The Managed IT Partner is responsible in its staff education and training to stay up to date with technology, security threats and industry knowledge.

Security

The FBI revealed that 95 percent of all security incidents are a result of human error. A Managed IT Partner will setup around the clock tracking and monitoring on any company device. This is to catch any human errors and prevent inviting strangers into your system. Having a Managed IT Partner can also assure that your systems are safe and secure from any outside threat. In the event of an attack, the last thing that you’d want is to lose access to your data. Aside from Asset Inventory having a SIEM and a SOC to track, monitor and alert on security flaws is key to protecting your assets and corporate data.

Choosing the Right IT Partner

When looking for an IT Partner for your business, be sure to ask how they plan to improve your success. A good IT Partner should help to increase the productivity and security of your company. Here at EZETech we offer a variety of different IT solutions that meet all business sizes. We offer everything from Computer Repair to more advanced Cyber Security services, like: SOC, NOC and SIEM. Our team knows that conventional IT solutions can be costly, that’s why we offer an affordable and predictable solution and are always willing to work around your budget. We strive to help you grow with your business, by offering the best in class plans and services to meet your needs while protecting you from the ever-growing dangers of the internet.

Contact EZETech today for more information on our Managed IT services.

(772) 237-7732

ezetech-logo

(772) 237-7732

[email protected]

1597 SE Port St Lucie Blvd, Port St. Lucie, FL 34952

 

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08 Jul 2021

Recent Security Issue with Windows – PrinterNightmare

Microsoft has started issuing emergency updates for Windows after researchers found a serious flaw in the operating system. The flaw known as PrintNightmare, affects the Windows Print Spooler Service allowing attackers to be able to remotely execute code with system-level privileges.

The Windows Print Spooler service allows multiple users to access a printer and is always on by default. For instance, hackers can exploit this security flaw by being able to use remote code execution that would allow to install programs, modify data, and create new accounts with full admin rights. To fix the flaw, Microsoft has emergency updates for several versions of windows including, Windows Server 2019, Windows Server 2012 R2, Windows 8.1, and Windows 10. Microsoft has even issued an update for Windows 7, which is no longer supported as of 2020. Microsoft strongly recommends that you install these updates immediately. The updates released on and after July 6, 2021 have the fix for CVE-2021-1675. However, the update is causing issues with connecting to printers for some. As a result, many people have reported the problem, Microsoft is aware and should be releasing a follow up update shortly.

How We Help

Now you might be wondering if your computer is affected. The truth is if you have not installed the updates, your computer could be at risk. It can be a great hassle to update your computer to these latest updates. The hassle is even greater if there are many computers that need updating. Even after the update, there could be printing issues due to the update. Here at EZETech, we offer different services that would take the hassle out of maintaining updates and security of your systems. We can automate your updates and bring these computers up to latest patches all at once with our Managed IT services.

Contact EZETech today for more information on our Managed IT services.

(772) 237-7732

(772) 237-7732

[email protected]

540 NW University Blvd Suite 109, Port St. Lucie, FL 34986

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07 Jun 2021

Backup and Recovery in Preparation of Hurricane Season

Backup and Recovery in Preparations of Hurricane Season 

Backing up your data could save time and frustration. 

  

It’s that time of year again. Time to start thinking about getting the old generator out of storage or start stocking up on some food. During the hurricane season some people start prepping early while some wait till the last minute. Regardless if you start early and wait, many forget about one thing. Backing up their data in case of a flood. Whether you are a homeowner with one computer or a business owner with an entire database, you should always back up your data for hurricane season. When you choose your method of back up, whether it be cloud base or disc base, here at EZETech we make it easy to choose and to have a solution for when things go wrong. 

What is data backup?

Data backup is the process of creating a mirror copy of your data and storing it in a safe place in case the original is lost or damaged. In the event of a disaster, having that backup will allow you restore your data to the point before the event occurred. 

Where can I store my backup?

There are two main backup options. One is a cloud-based storage. The other is a local storage. 

Cloud Based Storage. Cloud based storage is a popular option among most people and companies. It is easy to use and can be accessed anywhere with just and internet connection. This is possible because the server is in a place that can be accessed remotely. They are typically less expensive and there is no need for maintenance of hardware. In the case of a disaster such as a flood or lighting strike, the server would not be onsite, meaning safe and sound. The only real downside to cloud base is the to download a full backup. This is because it is dependent on the internet speed. 

Local Storage. Local storage refers to the process of backing up data to a local device. Examples would be a disk, flash drive, external hard drive, or server. Having a local backup means fast transfer speeds. Whether it’s uploading a backup or downloading, local is faster since it’s not dependent on internet. Local also allows you to know where your data is stored. One major downside of a local back up is that in the event of a disaster, your data could be at risk. 

So, what do I do?

You might be tempted to do the cloud because it’s easy and you can access it anywhere. However, you might be hesitant because of the speed of internet. Then you look at the local and think it is faster but at greater risk if something where to happen. Well, the answer is easy, use both options. It is always a great idea to have multiple copies of your data in various locations. Here at EZETech we recommend both options in our Managed IT plan. This allows you to have the faster workflow of a local storage and the security of cloud base. Just a reminder, you shouldn’t backup your data just because it’s the start of hurricane season. You should always back up your storage because you never know when disaster may strike. 

  

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07 May 2021

The Best Tech Gifts For Mother’s Day

Check out our recommendations for The Best Tech Gadgets For Mom

Mother’s Day is two days away, but it may not be too late to get a gift that will help bring mom into the future. Whether she is still quarantining or has her vaccination and is taking the world in stride again, it is always a good time to take that next step into modern technology. Below we are going to help give some last-minute ideas that can be found at most stores or let us be honest Amazon and other online shopping behemoths. 

To start with you can never go wrong with a new computer if you have a higher budget for Mother’s Day. There have been some amazing advancements in computers this past year, and it may be time for that perfect upgrade. We here at EZETech love the recent Lenovo and Microsoft laptop models and if your mom is someone who also likes to use a tablet, draw, and be creative there are plenty of laptops out there that fold and can be used as a tablet. For example, the new Microsoft surface is a perfect size and weight for carrying around and even comes with a stylus for those who want to write, draw and get creative. 

Second, there is always the option of getting your mom a new cellphone to show your appreciation this holiday. Every year, whether your mom is an apple fanatic or android lover, there is an option for the next generation mobile device. If she prefers a bigger screen the iPhone 12 Max would be an amazing gift this Mother’s Day, or if she wants something just as powerful but that can fit in the palm of the hand the new iPhone 12 Mini, or iPhone SE is what you may be looking for.

For those people, whose moms prefer the android however, the new Galaxy A71 5G would be a great budget option. If you have no budget for that perfect mother, the new Galaxy S21 should be your go to option. The new Galaxy S21 has a stunning new camera and will take dazzling photos for all those family outings that your mom would love to have documented. 

How would your mom like to have a robot sidekick to help with vacuuming and cleaning this year? At EZETech we are busy making sure that our clients are always happy and sometimes it is hard to find time to clean the office. That is why we have our own robot to help keep our workspace clean and sparkling. We are sure that your mom works just as hard as we do and would love that perfect partner in crime to help keep the house clean and functioning. The iRobot is a great budget option and at EZETech we like to use the Wyze Vacuum which can be controlled and setup through any smartphone using the Wyze app. 

With the amount of people staying home and quarantining this year, it may be the perfect opportunity to help get your mom started on a smart kitchen. You can start small and get an Automatic Touchless Soap Dispenser. This is a great way to help slow the spread of germs in the kitchen and making sure that every mother’s hope that their family is safe and healthy is a reality. You can also get her a Smart WiFi Instant Pot. This will make cooking easier and more convenient and allow her to manage the pot remotely from her smart phone and can even be connected to Alexa. There are many other smart devices that can be setup in the kitchen to make cooking more fun and convenient. 

Mother’s work hard and deserve some relaxation at home, so this year why not help your mom wind down with some great tech gadgets. We recommend looking into a massage gun which can help relieve sore muscles and help your mom reach a relaxed state in her down time. You can also get a back/shoulder or foot massager. These devices can be found everywhere and can even come with heat options to bring relaxation to that next level.  

Last, but not least, if your mom is someone who likes to exercise or go for runs after being cooped up in the house for too long due to Covid, a smart watch may be a great gift option. Smart watches like the apple watch, Samsung watch, and Fitbit keep track of movement, heart rate, and many other biometrics to help your mom track her workouts. We recommend the Apple watch for anyone who uses an iPhone and the Samsung watch for android users. The Fitbit is a great alternative option and will be more attractive to anyone on a budget. 

Mother’s day is the perfect time to show your mom just how important she is to you and the family. Some of these recommendations may be out of budget, but there is always the option of having the family pitch in and turning it into a family gift. Remember, mothers are just happy to spend time with their family and will be happy getting anything that comes from the heart. Happy Mother’s Day! 

 

 

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15 Feb 2021

Benefits of Managed IT

How Managed IT Helps Your Business Grow

Technology does not come cheap and it also constantly evolves as we speak. These are one of the two main reasons why companies fall behind their competitors. When it comes to IT, the story is no different. Imagine having to update your system every time a technological breakthrough comes by. It would burn a hole through your budget and would tie up progress for other departments. Without it, you slowly, yet definitely fall behind. This is where managed IT comes into play. Managed IT services have dedicated employees and departments that are always at the top of their game. Instead of having to be a reactive company, you can have a proactive IT department.

What is Managed IT?

Managed IT sounds like a new term, but actually it is not so. Managed IT services has existed for a few years by now and its popularity has been steadily increasing. With managed IT, you outsource your entire IT department to a third-party company to handle. This concept is in fact not limited to IT, but right now we’ll focus on managed IT services.

Benefits of Managed IT?

Benefits of Managed IT

Managed IT positively influences your business or company in a number of different ways. Rather than allowing small to medium sized businesses to operate on the same class as higher end companies, there are many more benefits towards integrating managed IT services to your business model.

 

 

 

  • You can focus on what matters the most

As your business grows, so will the workload. With IT completely out of the way managed by a third party, you can invest your on-site human resources into what matters the most. Fill up the gaps when necessary, without being forced to.

 

  • Unrivaled Expertise

IT is what managed IT services specialize in. It is not a part of their service, it’s the entire thing. Their team is composed of expert individuals that cater to everything that involves IT. Therefore, you will have the best hands at work.

 

  • Lower costs

A physical space is no longer needed for your IT department. Everything from hardware, cloud computing, upgrades, and maintenance are all taken care of.

 

  • Scale up or down with ease

Managed IT services will allow you to scale your IT requirements with relative ease. Your business is growing and you need more hands on deck? No need to buy new equipment or recruit new staff; just contact the Managed IT service provider and you are good to go. Same with scaling down.

 

  • Reduces the employee salary costs

When using managed IT services, you effectively remove an entire department from your system. This adds up to thousands of dollars saved in the form of salaries every month. While there is a cost for the managed service provider you are hiring, it is always many times cheaper than hiring employees of your own at an on-site office.

 

  • Minimal downtimes

Managed IT service providers take a proactive approach to their systems. Rather than waiting for something to go wrong they will actively keep everything in check. Even in the event of a system failure, the downtime will be minimal with entire teams of IT professionals dedicated to recovering what is lost.

Do Companies Use Managed IT Services?

Yes, in fact it is more popular than ever. The estimated value of the managed services market is over $205 billion in 2020. It is estimated to grow up to be nearly $400 billion by 2026. More and more companies are rolling over to go with managed IT services over traditional on-site departments and employees.

Who are we?

We are EZETech, a team of dedicated IT professionals that bring every benefit listed above to your doorstep. We have a team of IT experts that will cater to all your needs and requirements. From day 1, our team of skilled IT professionals will take great measures to ensure that everything works out as smooth as possible. Because of our specialization, we have individuals that supplement a wide scope of IT based skill sets. In addition to our specialized manpower, we have partnerships with a wide array of tech services and distributors ranging from Microsoft to 3CX. Thanks to our extensive on-field assets and partners, we are always able to provide our clients with the best possible service.

As always, in our line of work we strictly adhere to being proactive, rather than being reactive. If this interests you, contact us for our services.

Contact EZETech today for more information on Managed IT services.

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01 Feb 2021

Recent SonicWall Hack

SonicWall Hack

SonicWall Fell Victim to a Coordinated Hack

Recent SonicWall Hack

Today, in this digital world every company wants its network secure and tries to put different firewalls to protect its network from a cybersecurity breach. However, still, sometimes it becomes hard to protect their network and somehow hackers get their access to the company network and their vulnerabilities get exposed. Network breaches are common nowadays. Cybersecurity companies make sure to provide a secure network-hub by putting different firewalls and security measures around a network. Firewalls act as a barrier between unauthorized traffic to your infrastructure. It blocks every traffic which has no authorization to enter your network.

However, some attacks expose software vulnerabilities and there is no chance to prevent the breach. One of the most dangerous is zero-day vulnerability. As, for the name, it is named after the number of days, it’s been in the wild. Because in this breach, the developer has no time to prevent this attack and put a security patch. As we have discussed, it can happen to anyone and if there are any vulnerabilities in the system which can be easily exploited, then there are more chances of getting hacked easily. This happened to one of our partners and one of the most popular network device vendor companies, named ‘SonicWall’.

Last Friday, SonicWall was attacked by an exploit, which they called a ‘highly sophisticated’ threat. It was identified by engineers at‘SonicWall’. A coordinated attack on their internal systems was identified on Friday. A hacker had exploited a zero-day vulnerability on specific ‘SonicWall’ secure remote access products. On the first release, they told everyone that their SMA100 and Netextender devices were affected by the exploit. However, in the updated release, they mentioned affected and unaffected devices separately. They told their customers in a general way, that several devices were impacted by the exploit. However, on the second day, they released another press release on their website that specific devices were affected, not Netextender, which seems a big relief to their clients and partners. However, after spending hours on investigation they found out that only devices that are parted with their SMA 100 series appliances are having a zero-day vulnerability and they are still in their investigation.

SonicWall was very transparent about the issue, and provided different mitigation advice, they told their customers to enable multi-factor authentication using SonicWall SMA, Firewalls, and MySonicWall accounts. Multi-factor authentication gives extra security to their accounts.

EZETech as a vendor of SonicWall, we play an important part. We provide a series of mitigation. SonicWall recommends their customers to use two-factor authentication for their admin accounts because admin accounts are most important. In the last two months in an aspect of a security breach, SonicWall has become the fourth cybersecurity company to get hacked. The top three were FireEye, Microsoft, Malwarebytes. We have learned that network breaching has now become a serious and frequent matter which needs monitoring and remediation as soon as possible.

At EZETech, we want our clients to stay protected under our service. That is why our team is on alert since the news was released. We are taking all the safety measures and taking all the steps to mitigate this zero-day vulnerability. We will not compromise on the network security of our valuable clients.

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29 Dec 2020

Fortinet Firewall

EZETech is a managed service provider that can help with all your digital business needs including a world class security solution that is tailored specifically to your business. Explicitly, EZETech offers impenetrable world class security solutions. Now partnered with Fortinet, EZETech has further expanded our services to include enhanced security solutions for small business demands.

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17 Dec 2020

Security Breach

Security Breach at the US Treasury

The United States Treasury, and other government organizations across the globe have faced a long running security breach. Officials are currently working hard to find out more information.

The United States Treasury and underlying commerce departments have been the victim of a cyber-attack, allegedly the group who carried out the attack is backed by a foreign government. The white house held a national security council meeting about the security breach on Saturday. The CISA and the FBI are currently investigating the attack. This attack comes less than a month after President Donald Trump fired Christopher Krebs, the nation’s top director of cybersecurity and infrastructure.

Solar Winds has suggested its users update their existing software.

The compromised software included the NTIA’s Microsoft office 365, and SolarWinds Orion. Both of which had been monitored by the group for months before the attack.  Using a highly sophisticated hacking system, the group was able to bypass the authentication.

The United States Treasury is among many organizations all over the world to be hacked by this group. Orion is suggesting an immediate upgrade to all its users to address the vulnerability.

security breach

Across the Globe, officials are working to recover from this security breach.

Officials in the UK have reported a similar breach in security and have reported the compromises as a serious event. British officials are working to figure out how much data has been compromised in the UK. Both British and US officials have stated that it is an unknown foreign government, most likely a nation state. Officials have also commented on the severity of the breach and stated that the full scope of the attack is unclear, and many agencies are working to find out more specific information.

EZETech can help keep your business safe

Here at EZETech we monitor security breaches across The United States. It is important to us to stay up to date on the happenings in cyber security. It is our number one priority to provide the most reliable protection against malicious attacks. We consistently monitor and safeguard our clients’ servers to keep confidential information encrypted. EZETech provides high end inclusive system monitoring 24 hours a day. We guarantee to defend your business credentials with the most secure practices.

Contact EZETech today for more information.

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19 Nov 2020

Smart Homes

Smart Devices have helped with home security, energy efficiency, and even supported advancements in safety features. Smart homes have become more popular over the last few years and many people are considering making the switch. If you are not sure where to start, EZEtech can help.

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