I’m Jessica, Director of Treasure Coast ABA. We had the pleasure of meeting Zack, the owner of Ezetech, in February 2024, recommended to us by our recently hired office manager. Before meeting Zack, our experiences with IT companies had been disastrous. The first company provided equipment without serial numbers and issued unverifiable invoices, leading to a sour end to our relationship. The second company assured us they would resolve our issues, but our technology and cybersecurity only deteriorated.
In November 2023, we experienced a significant breach when we received a phishing email from our health law attorney. The IT company at the time responded by shutting us out of every platform and hijacking our domain and Microsoft tenant. This forced us to create a new domain and left us without access to our Microsoft tenant. We had to involve local authorities and the FBI to address the incident.
Despite these setbacks, we decided to give one more IT company a chance, and we are incredibly grateful we did. Zack and his team at Ezetech conducted a thorough assessment, cleaned up our technology inventory, improved our cybersecurity, and miraculously recovered our Microsoft tenant. Zack’s professionalism and dedication to educating our team on utilizing our resources have been invaluable.
Ezetech’s transparent billing and willingness to go the extra mile have restored our faith in IT support. We are confident that with their support, we can elevate our business to new heights. We are thrilled to have them as our IT partner and wholeheartedly recommend Ezetech as one of the best IT firms in the industry. Thank you, Zack, and the Ezetech team, for your exceptional service and support during a challenging time.
Kind Regards,
Jessica C. Hall BA, BCaBA
Director