Join Our Team

About Us: At EZETech, we are a leading Managed Service Provider (MSP) committed to delivering innovative IT solutions that empower businesses. Our dedication to excellence has driven our success, and now, we are looking to expand our talented team. We pride ourselves on our dynamic work environment, commitment to work-life balance, and opportunities for professional growth.

 

Job Summary:

As a Field Technician at EZETech, you will play a crucial role in installing, maintaining, and repairing specific equipment and systems. You will work directly with customers to ensure their systems operate efficiently and provide excellent technical and customer support. This role demands a strong technical background, excellent problem-solving skills, and the ability to work independently.

Key Responsibilities:

• Install, troubleshoot, and repair specific equipment and computer systems.
• Conduct regular maintenance and optimizations to PC hardware.
• Provide on-site technical support and exceptional customer service.
• Train customers on the proper use and maintenance of equipment.
• Document service activities and maintain accurate records.
• Ensure compliance with safety standards and regulations.
• Travel to various customer sites as required.

Qualifications:

• 2+ Years of experience as a Field Technician or in a similar role.
• High school diploma or equivalent is REQUIRED.
• Technical degree or CompTIA A+ and/or N+ certification preferred.
• Strong knowledge of networking equipment and systems.
• Experience in running and terminating ethernet.
• Ability to lift 50+ Pounds (server racks).
• AV / TV Mounting and programming experience.
• Experience with POE Cameras and NVRs.
• Excellent problem-solving and troubleshooting skills.
• Ability to read and interpret technical documents and manuals.
• Strong communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid driver’s license and reliable transportation.
• Willingness to travel and work flexible hours as needed.

What We Offer:

Competitive salary and benefits package.

Comprehensive training and professional development opportunities.

Supportive and collaborative work environment.

Opportunities for career advancement.

Group Dental and Vision plans

Supplemental Insurance Plans

How to Apply: Interested candidates are invited to submit their resume and cover letter https://ezetech.com/submit-resume/. Please include details of your relevant experience and why you would be a great fit for our team.

EZETech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

EZETech is currently seeking a high energy, results driven Sales Development Representative with a proven record of quota attainment.

As a Sales Development Representative with EZETech, you will:

• Identify new sales opportunities for our services including Managed Services, VoIP Services, Remote Data Backup, Managed Hosting, Managed Security, High Availability Disaster Recovery, Network Design and Cloud Solutions
• Focus on identifying potential new clients.
• Work with your team to help grow their pipeline of qualified opportunities.
• Maintain client sales relationships.
• Stay up to date with new sales and marketing techniques relevant to the tech industry.
• Develop strategies to target small to mid-size companies.
• Assist in the completion of customer requests for bids and proposals.
• Create and manage your portfolio of prospects while working in a fast-paced environment.
• Business is generated through inside and outside sales, utilizing our sales process, story-telling, customer-centric sales approach, and dialing platform integrated into Salesforce. You will be building value and trust, to uncover the prospect’s needs, allowing you to effectively incorporate prospects into EZETech’s pipeline.

The Ideal Applicant Will Have:

• Enthusiasm, strong work ethic and the ability to work in a fast-paced environment.
• Team-oriented mentality with a strong competitive spirit and a passion for their company and customers
• Hunter mentality with the ability to grow their skills as the business expands
• Attention to detail and confident decision-making skills with creative solutions
• A service-oriented mindset ensuring customer’s needs are met
• High interest in technology sales
• Ability to cold call prospects and C-Suite executives on the phone
• Experience with maintaining client sales relationships
• Excellent communication skills – oral and written.
• Experience identifying markets, managing territories, and qualifying and developing prospects.
• Strong knowledge of Microsoft Applications (Word, Excel, PowerPoint)
• Strong knowledge of CRM’s (preferably Connectwise) is preferred
• Experience selling Managed Services and/or other technologies is preferred.

Why EZETech?

• Rapidly growing organization with expansion plans to grow more than 300% in the next 12 months
• Ground floor opportunity to drive significant advancement as you grow your portfolio
• On-site training and career development focused leadership
• Competitive commission structure
• Residual Profit Sharing

Tasks:

• Be prepared to learn and understand search engine optimization techniques and processes
• Work on various on-site and off-site enhancements to client websites
• Learn to perform analysis on websites from SEO perspective including identification of site issues, indexation issues, content or meta data issues, linking, social indicators, Google penalties, keyword opportunities, etc.
• Learn to perform competitive analysis
• Content development optimized for SEO and add keywords to existing content
• Learn and use Google Analytics, Google Webmaster Tools, Google Ads and other industry leading SEO tools
• Remain up to date with industry changes and new algorithms
• Organize and update meta data
• Create content for email marketing and social media posts
• Content creation for blogs related to the MSP and IT industry

Skills Required:

• General knowledge of SEO
• General knowledge of WordPress
• Excellent attention to detail
• Strong verbal and written communication skills
• Excellent time and task management skills
• General knowledge of social media platforms
• Eager to learn, quick to listen
• Savvy with internet tools & research
• Ability to work both independently and as part of a team

Duration: 20 hours/week for 1 month

Tasks:

• Take ownership of design projects.
• Design page layouts and templates.
• Produce design assets for use in social media and marketing channels.
• Develop and maintain consistent branding.
• Collaborate with UX, marketing, engineering, and other teams.
• Utilize data and analytics in making design decisions.
• Work with front-end web developers to deploy designs.
• Select and prepare imagery.
• Create and maintain a database of design assets.

Desired Skills:

• Proven understanding of graphic design fundamentals
• Demonstrated ability to take a project from concept to launch
• Strong command of color theory, image composition, and typography
• Excellent time-management skills
• Ability to deliver production-ready digital assets in a wide variety of formats
• Awareness of UI/UX principles
• Familiarity with digital photo editing
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint)
• Comfort working in a deadline-driven environment
• Excellent written and verbal communication skills
• Attention to detail with a high degree of accuracy

Experience Requirements:

• Knowledge of WordPress
• Experience with HTML & CSS
• Need to be personable with clients
• General knowledge of Adobe Creative Cloud (Dreamweaver, Photoshop, InDesign, Illustrator)
• Portfolio of strong creative work

Summary

The Information Systems Support Technician, under the direction of the IT Manager performs IT Department activities and provides “on-site” and “remote” desktop support for end users and clients.

Essential Duties and Responsibilities

• Complete daily IT activities, requirements, and projects as directed by the IT Manager
• Interact with other departments to gather and provide information and support
• Hardware and software installation to include computer/server maintenance, PC builds, and repairs
• Troubleshoot, diagnose, repair, and resolve computer and office equipment related issues
• Manage IT inventory and supplies
• Assist in maintaining security systems and equipment
• Diagnose bandwidth issues, availability, and overall network infrastructure including: network connectivity, protocols, telephony, peripherals and copiers
• Manage computer operation scheduling, data backup, storage, and retrieval functions
• Maintain disaster recovery plans
• Perform routine infrastructure and cyber security audits
• Provide “on call” IT support after hours when needed
• Maintain organization and cleanliness of office supplies and equipment as well as the organization of data and company resources
• Other duties as assigned